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Co-Managed IT vs. Fully Managed Services: Which Model Fits Your MSP?
The difference between co-managed and fully managed services isn't just about what you deliver—it's about who you're delivering it to and what kind of MSP you want to be. Here's the breakdown that helps you position both models correctly, and where offshore staffing changes the economics of each.
Co-Managed IT Support: The 24/7 Coverage Model That Actually Works
Your on-call tech just got their third midnight call this week. That's not a staffing problem—it's a structural one. Co-managed IT support solves it by distributing work intelligently across time zones so the right people handle the right tasks at the right hours. Here's the model that actually works.